Responsible Gambling Policy
Effective: April 17, 2025

At Prelonix, your well-being is our top priority. Gambling should be an enjoyable and exciting experience—never a source of stress or harm.

Our Commitment
Prelonix is dedicated to:

• Preventing access by individuals under the legal gambling age
• Providing tools that encourage healthy gaming habits
• Supporting those facing gambling-related issues
• Ensuring a safe, balanced, and responsible gaming environment

Age Restrictions
All players must be at least 18 years old—or meet the legal gambling age in their jurisdiction. Every account is verified, and any suspected underage activity will result in immediate suspension.

Understanding the Risks
Gambling involves risk. It’s not a solution to financial problems and should always be viewed as entertainment, not income.

Tips for Responsible Play

• Set personal limits on spending and time
• Avoid playing when stressed, tired, or impaired
• Take regular breaks during play
• Don’t chase losses by gambling more
• Remember: it’s a game, not a financial plan

Stay in Control with Our Tools
Prelonix offers features to help you manage your play responsibly:

• Daily, weekly, and monthly deposit limits
• Session time tracking
• Temporary time-outs
• Cooling-off periods
• Full self-exclusion options

Self-Exclusion
If you find gambling difficult to control, you can choose to temporarily or permanently close your account. This process is confidential and designed to support your well-being.

Warning Signs of Problem Gambling

• Spending more time or money than intended
• Hiding gambling activities from others
• Using gambling as an emotional escape
• Feeling guilt, frustration, or anxiety after playing
  If you recognize these signs in yourself or someone you care about, seek help early—support makes a difference.

Support Services
Help is always available. Reach out to trusted organizations for guidance and assistance:

• BeGambleAware
• GamCare (UK)
• National Council on Problem Gambling (US)
• Gambling Therapy

You’re not alone—support is just a call or click away.